Early bird pricing is available now for the National Mortgage Conference, but not for long.
Online examinations are available to all students looking to write their provincial licensing exams. In addition to providing a safe and socially distant environment to complete exams, online examinations provide students the ability to write in a comfortable and quiet setting of their choosing.
For information on in-person exams, please click here.
Online examinations take place remotely with a live proctor, giving students the flexibility to complete their exams online.
You are eligible to book your final exam once you have completed all of your online course modules.
Once your course is complete, the Book Exam button will appear on your My Activities page. This button will take you to the registration page, where you can select an online examination.
After submitting your registration request, you will receive instructions by email within one business day explaining how to access the online exam platform and select an exam date.
Access your online exam by following the instructions emailed to you by the Education Department.
Navigate to MPC’s online exam platform and sign in using the credentials provided by MPC. Select your course name, then use the Online Examinations link to access your exam dashboard and connect with your proctor.
Complete instructions are included in your exam registration email.
Your exam will be monitored by a live virtual proctor. The proctoring team is made up of trained professionals with experience in communication, technical troubleshooting and online exam monitoring.
The online exam platform provides technical support 24 hours a day, seven days a week. If you experience a problem before or during your exam, contact the online exam support team by email, live chat or telephone at 1-855-772-8678.
If you experience a technical issue during the exam and cannot reconnect to your proctor or continue the exam, contact Mortgage Professionals Canada for assistance. MPC will review the situation and determine whether an exam reset is required.
Connecting to a proctor should only take a few minutes. If you are having difficulty connecting, contact ProctorU directly through its support chat or by telephone at 1-855-772-8678.
Your session will remain open for one hour. After that time, it will be marked as a no-show.
If you have been waiting for an extended period, contact the online exam support team to reschedule, as a technical issue may be affecting your connection.
Yes. You may retake your exam online if you do not pass your first attempt. Registration details will be included in your emailed exam results.
Once MPC receives your request, you will be emailed confirmation and instructions explaining how to book your exam rewrite.
No. The authentication and connection process does not reduce your exam time. The exam timer does not begin until you have started the test.
You can begin your exam session by clicking the Start Session button at your scheduled start time.
We recommend signing in approximately 15 minutes early so that you can recheck your system requirements and review the exam rules and instructions.
Time spent waiting to connect with your proctor does not reduce your exam time.
Proctors are assigned randomly. You may have the same proctor more than once, but you may also be assigned a different proctor for each exam.
Exam results are emailed within five business days of your exam date and include instructions about the next steps.
We recommend checking your junk or spam folders during this time.
Online exam system requirements are:
No. Tablets and mobile phones do not meet the system requirements for online exams. Only personal laptops and desktop computers may be used to complete an online exam.
No. Completing your exam online is not mandatory. If you are unable to write your exam online, you may request an in-person examination.
Email your request to [email protected] .
Yes. Completing your exam online is not mandatory. You may still request an in-person examination even if your computer meets the online exam system requirements.
Email your request to [email protected] .
Students are required to use ProctorU’s proprietary browser, Guardian. Guardian was developed to improve the security of online examinations and provide a more streamlined user experience.